Savings HVAC
4107 N Bend Rd, Cincinnati, OH 45211, USA
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4107 N Bend Rd, Cincinnati, OH 45211, USA
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Called to ask about the timeline for service. Dave informed me that they don't service homes in our area. However he diagnosed and walked me through a simple repair that got my system running. He saved me the $100 deductible with my home owner's insurance and got the heat running for my family. He was incredibly knowledgeable, patient, and professional. I was highly impressed. The expertise is evident. Thanks Dave!
My furnace went out on Christmas Eve, and Dave from SAVINGS Heating and Air Conditioning was amazing. I was trying to find someone who could come out to look at my furnace realizing it was Christmas Eve. I left a message and Dave called back saying that he couldn’t come out until Tuesday, but he could try to help me fix it over the phone. He totally came through and helped me by figuring out what was wrong, and saved me the cost of the service call. I will be calling Dave from SAVINGS Heating and Air Conditioning for any future issues.
Can't say enough good things about this company! Have used them many times, but just recently and on the coldest day of the year, we woke up to learn that our furnace stopped working in the overnight hours. Called and received IMMEDIATE response. Blizzard conditions and subzero temps brought commerce to a standstill, but utilizing FaceTime, owner was able to talk us through a successful repair. Very knowledgeable, professional and generally great people. Thank you very much and Merry Christmas!
My mom's HVAC went out on Christmas Eve and Dave with Savings Heating and Air was kind enough to call us back on a holiday, and walked me through the repair over the phone. The first company that could come out in person was Tuesday, (3 days away) which is obviously not doable. Thank you Dave, for helping on Christmas Eve, and for your time and expertise!
Unreliable. Untrustworthy. And has terrible customer service. I would give less than one star if I could. My air conditioner was not working and my home warranty company contacted Savings to do the repairs. Savings cancelled the first appointment (very late), just no showed for the second appointment (never did explain why they didn’t come, either),and came after the appointment window the third time (after four on a Friday, when they had the claim assigned first thing on a Monday). When the technician did arrive, he told me we needed a new coil , because the old one was rusted. He could not give me a time frame, and he said he could not call the warranty company to see if it would be approved, as it was too late (after 4 pm). So I called Savings and spoke to the owner. He informed me that the home warranty company could not be contacted until Monday, and estimated the repairs could not be completed until at least Wednesday or Friday of the following week. Now we have worked with this home warranty company for more than two years, and I knew this was not true. I tried to explain that I have breathing problems and would like them to try to reach out. He refused. I pointed out how the delay was on Saving’s end. The owner started yelling at me. He yelled that his company would not come back at all, and that I “could wait 6 weeks for the case to be reassigned” because they “were the fastest company” in the area. Then he hung up on me. So I called my home warranty company (that same evening, because they were still open) and had another company out the very next morning. The technician from the new company charged the air conditioner, cleaned the outside unit, and said there were no leaks. No new coil needed. And done in less than an hour and a half. Turns out this company has a slew of one star reviews on Yelp. One review stated that the owner threatened the reviewer and called her derogatory names. Given my experience, I believe it.