Called to ask about the timeline for service. Dave informed me that they don't service homes in our area. However he diagnosed and walked me through a simple repair that got my system running. He saved me the $100 deductible with my home owner's insurance and got the heat running for my family. He was incredibly knowledgeable, patient, and professional. I was highly impressed. The expertise is evident. Thanks Dave!
I had a contractor come out to my house through my home owner’s warranty because my furnace wasn’t running. He “fixed it” and had the heat turn on but didn’t tell me what he did. It was on for 20 minutes and then shut off. I had to leave the house for a couple days and when I came back, my house was 58 degrees. My warranty told me to contact the contractor again so I did on a Monday morning. His voicemail says he will return calls in 24 hours. I received no call so called back after 24 hours and got voicemail. I left him alone for an entire day and called him back AGAIN FOUR DAYS LATER AND STILL NO RESPONSE. Mind you, the first time I called to initially schedule, he picked up immediately. I had to get reassigned to have someone else come and fix my HVAC. I have a feeling he didn’t want to return back to my house because when he looked at my system he said “well that’s something else, I haven’t seen anything like that” and kept making comments about how odd my system was. If you’re not prepared to work on all types of systems, get out of the business. At least answer my calls/return them within the time frame you say you will.
My furnace went out on Christmas Eve, and Dave from SAVINGS Heating and Air Conditioning was amazing. I was trying to find someone who could come out to look at my furnace realizing it was Christmas Eve. I left a message and Dave called back saying that he couldn’t come out until Tuesday, but he could try to help me fix it over the phone. He totally came through and helped me by figuring out what was wrong, and saved me the cost of the service call. I will be calling Dave from SAVINGS Heating and Air Conditioning for any future issues.
Can't say enough good things about this company! Have used them many times, but just recently and on the coldest day of the year, we woke up to learn that our furnace stopped working in the overnight hours. Called and received IMMEDIATE response. Blizzard conditions and subzero temps brought commerce to a standstill, but utilizing FaceTime, owner was able to talk us through a successful repair. Very knowledgeable, professional and generally great people. Thank you very much and Merry Christmas!
My mom's HVAC went out on Christmas Eve and Dave with Savings Heating and Air was kind enough to call us back on a holiday, and walked me through the repair over the phone. The first company that could come out in person was Tuesday, (3 days away) which is obviously not doable. Thank you Dave, for helping on Christmas Eve, and for your time and expertise!
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