Schibi Heating and Cooling
5025 Hubble Rd, Cincinnati, OH 45247, USAAbout Schibi Heating and Cooling
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5025 Hubble Rd, Cincinnati, OH 45247, USA
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I can't say enough good things about Schibi Heating & Cooling. I've used their services for years and they have always been helpful. Last night (a Thursday) around 10:00 PM, I discovered that the AC wasn't working. The weekend forecast called for temperatures in the upper 80's/lower 90's. I called Schibi the next morning (Friday) at 8:05 AM, expecting that since it was going into a weekend that they probably wouldn't be able to schedule me until next week sometime. But I was pleasantly surprised because they sent Steve out to my house by 9:15 AM, and the AC was fixed by 10:00 AM. Steve was courteous, professional, knowledgeable, and timely. This is why I've been a customer of Schibi Heating and Cooling for the last twenty years. They are outstanding.
My A/C quit working 2 weeks after having another company come out and do a semi-annual checkup. Schibi came out the next morning and found the problem and fixed it in a matter of minutes. They were very friendly and professional. It’s clear to me that they sincerely care about the customer experience. I would definitely recommend them! Excellent service!
We had our HVAC serviced by Schibi over the last couple of years. The receptionists are friendly and courteous. Special recognition and appreciation go out to Mike S. who has been our service tech each time. Mike is very respectful, courteous and professional in servicing our furnace and A/C. Mike is always dependable and does his work thoroughly; a trait rarely seen these days. Very hard worker! Highly recommend!
I had a new central AC unit installed in March. Today Mike S. came to do the “start-up” since the weather was now warm enough. He was a friendly and efficient technician. Mike checked my filter, checked the temperature drop and added coolant to the system. I liked that he explained what he was doing. The unit cools great! Thanks Mike.
Only complaint is on scheduling. They call to confirm and if you don’t answer or call back quick enough you are skipped. Maybe they can charge people for missed appointments since it’s difficult to answer when I am in meetings for work. Mike S did a great job servicing our AC and was very thorough and walked through what the work he performed and offered his recommendations.