I was having a “loud sound” coming from my outside unit only when the temperature dropped below 30. My heat wasn’t kicking over to oil heat either. I called another place prior to Schmidt’s. They came out, spent a total of 15 minutes at my house, told me everything was running correctly, and charged me $207! Needless to say, I called Schmidt’s up yesterday, and Mark came out today, spent 2 1/2 hours, and was able to diagnose the problem(s). I need a new shroud and my timer for defrost was set on 90 minutes instead of 30. Mark was EXCELLENT. He explained everything, in detail, to me. He took the time to actually figure it out instead of just saying, “well, I don’t see anything amiss”. And the charge was DELIGHTFUL. I will be using them (Mark) from now on. If you want a place that will do you right, THIS IS THE PLACE. EXCELLENT JOB Schmidt’s!
Research the Better Business Bureau - Buyer beware. Left details through Schmidt's website. Set up a day and time range through email. After that, nothing. The day of, I checked email and thought I had not responded to a question on timing when in fact i had already responded - twice. Time was set for 10am to 2pm. Came and gone, then got an email saying "we have you down for tomorrow." Okay, one day wasted that I could have had someone address my issue. I emailed back, sounds good, what time? Again, nothing. No response. Have no idea if they are showing up or not. Update: No call was made until the second day (TODAY). It was one call, that was returned within 10 minutes. You've stiffed me one day. If you're stiffing me for a second day, you can owe me $120 in small claims court. You'll pay me $60 for stiffing me yesterday and you'll pay me $60 for the frustration caused today! Plus court and legal fees.
Schmidt Heating & Cooling Co is awesome ! They (Zach and team) came to our house to replace our old AC Unit today. We are so pleased with our new unit- it is up and running- very cool and super efficient. They were on time and worked efficiently and cleaned up very well. They even took the time to explain the new thermostat - We HIGHLY recommend them ! Pattie and Dan Murphy
Showed up on time. Fixed the problem that day and the price was very reasonable
Super good job! Efficiently installed the equipment, and cleaned up after themselves. Would recommend them any time!
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