First and foremost, their price quote was in line with market prices for the item we wanted to purchase. Simply provided a product and service in a timely manner in return for a timely payment. Best way to do business. The installation crew was experienced, professional, courteous, and completed their work in a timely manner. The next time I need a similar service, they will be the first & probably the only firm I'll need to call.
I've used Schmidt since 1995. Great company with great customer service. I just had a Lennox furnace and air conditioner installed. The two knowledgeable men from Schmidt worked quickly and they were friendly. The company has always been quick in response over the last 26 years -- with the service, inspections and equipment,. I highly recommend Schmidt Heating. .
On Friday Night of a holiday weekend my AC unit went out. This system is only 4 months old. The installation Company advertised emergency hours. I called immediately expecting a phone call back in the morning. Nothing By Sunday Had given up and the house was becoming uncomfortable. I called several local companies that advertised emergency repairs. The first three did not answer and have still not returned my call and it’s now Tuesday 😂. When I called Schmidt A polite lady answered on the first ring and said we can help you.. This is a Sunday mind you! She told me she would have a Technician call me. Less then 5 min later the phone rang. A gentleman named Mark asked me what was the problem. I told him the basics. In a two minute conversation he was able to describe what to look for in my unit diagnosed the problem over phone and I was able to fix it temporarily till I could get ahold of my contractor and fix it under warranty. This company’s actions this weekend will make me gladly call them in the future when I have a service Issue. Mainly because they were the only ones on a holiday weekend that had my back when I needed help. Words cannot describe how much I appreciate your help. A business ran in this manor is hard to find in today’s world I definitely recommend them!
They were very quick to come out and diagnose the issue. Then expedited receiving the part and fixing our furnace!
Schmidt Heating and Cooling is a great company operating with ideal core values and employees whom back it up. Their consult, transparency, and execution made for wonderful experience. Would highly recommend.
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