Great and quick service. Prices are fair as well. First cold front came through and turned on our furnace only for a mix of hot and cold air to come out. Tech came out and was very thorough with looking through the furnace and HVAC unit for issues, as well as helping sort out some of the electrical and plumbing that connect to the unit (old house). Will definitely use Schmidt again.
Moved to a new home in the Cincinnati area from out of town and they prior owners used Schmidt so figured smartest to keep consistency. Had them out for a "tune-up" and since this if my first boiler asked that everything was working ok. He confirmed it was but didn't check any of the radiators to confirm they were on, bled, and working. Again, zero experience with boilers so was hoping I could "lean on the professionals". Then had them out to provide a tune up for my AC months later. I asked if everything looked good and asked if the filter looked good since I felt like the AC was kicking on much more than it should, was told it looked "ok". Turns out i should've checked myself because he didn't change the filter (or likely look at). When i called to ask why they wouldn't change it, I was told it needs to be "specifically" requested and it "says so on the work order". Again, cannot "lean on the professionals" for advice and/or guidance. Finally, due to my ongoing issues with my boiler, I called to ask for some assistance in understanding my options to fix and they sent out their project bidder to review diagnose. He said he needed to think through some options and get back to me. 4 weeks later, I heard from no one. When I called to follow up, the receptionist said they never went out there and have no record of the an employee coming to my home during that time. I described the guy, which she then admitted did work for them but "she doesn't have access to his schedule" so there was "no way of knowing he was out there". I guess it's my job to keep track of names of folks they send out to my home. I spent a lot of money with Schmidt to service our boiler and AC and was hoping courtesy advice would come with it. It does not. Been disappointed with them at every turn.
Fixed my malfunctioning furnace on the same day, at a very fair price. Eric was efficient and professional. Great experience all around.
Very happy with the service from Schmidt. I was able to get an appointment very quickly and my AC was fixed the same day. The price was reasonable and I felt like they were honest and fair.
Schmidt Heating and Cooling is a great company to do business with! We have used them exclusively for the past 14 years and they never fail. Steve and the team do great work and run and honest business. Would highly recommend!
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