Preventative Maintenance Agreement furnace service was conducted by Adam. Very professional and courteous service person, as all of Schneller-Knochelman staff has always been. Never had a bad experience with any of their employees. Again, Great job Adam!! 6/14/21 Just had the A/C maintenance completed at our house. Ben was punctual, professional and very polite. He's just another fine example of the professional service team. And it's obvious he had a well structured life in his formative years. Good job Ben!!
I am always amazed at how professional, kind, courteous, and efficient Schneller & Knochelman are. They are the nicest people. Extremely professional. Willing to be flexible with their scheduling. Always on time. When they come out to the house I feel absolutely safe and am in capable hands. They explain everything they are going to do and work efficiently to get it done. They answer all questions and are genuinely hard working and good people. I can’t recommend them enough!
2020.11.24 Routine scheduled maintenance on two heating systems including air filters, humidifiers, and air scrubbers. Sadie was our tech today. Sadie was professional, courteous, respectful, thorough, and highly detailed in her work. She explained everything done and checked, was quite knowledgeable, and better - she was able to explain it all to me so I could understand both the tech info and the implications for our systems. I am 100% satisfied and confident in her work. Prior review: We had a problem with the thermostat not kicking in our A/C compressor. Eric was expert at diagnosing and fixing the problem, and had us back up and running in short order. Professional, highly skilled, nice to work with. I am 100% satisfied.
Very competitive price on new heat pump and air handler ($1,548 less than their competition for identical equipment). Very detailed inspection and assessment before recommending the new equipment we wound up buying. Installation was done by two pros who completed the job faster than I thought they could, including a clean up so thorough you wouldn't know they had been there except for the shiny new equipment! Schneller & Knochelmann had been servicing our old equipment, so they were already known and trusted before it came time to replace our old system. Highly recommended!
I wanted to support a locally owned business AND get great service: I definitely got BOTH with Schneller Knochelmann! The techs were VERY tidy, professional and provided outstanding guidance regarding our situation/needs. Also, the online scheduling system was a life saver when one’s furnace goes out 36 hours before a holiday. Finally, I have experience with many trades from big local companies - none of them can hold a candle to the professionalism demonstrated by Kevin (our tech). Seriously, choose Schneller & Knochelmann - support a locally owned business, get outstanding service, and meet professionals who truly know their stuff.
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