Toby just left from replacing the motor in my AC unit. At first, I didn't think he'd make it to me until Thursday because they were on vacation but he was able to get out to me 3 days early. Then he came toward the beginning of the time slot I was quoted instead of making me wait around for hours. He was even courteous enough to give mea heads-up that he was on his way because I mentioned I have dogs that needed to be put away while he was here He quickly identified the problem, gave me some good education about the system we have (we're new homeowners and I had a lot of questions), and had me back up and running in about an hour and a half. His price was fair and while I hope I don't NEED him again anytime soon, I won't hesitate to call next time because my first experience with this company exceeded expectations.
The most honest and trustworthy company. They don't charge you an outrageous fee to come out and will only fix what is wrong, not out to take your money. Great people.
Tobey installed my entire HVAC system at my present home and it's good however, I'm moving and asked for an estimate on 2 new central air conditioners at my new address weeks ago..and got nothing. Even called his office..and never heard back. Oh well..on to the next contractor and also for my seasonal a/c check up at the home I'm leaving.
Toby has helped me on many occasions over the years with my furnace and AC. He's done everything from replacing my 1970s era AC system to getting the furnace going when a part goes bad. He is prompt, honest, knowledgeable and has fair prices. Very happy to have his help. I highly recommend Spivey Heating and Air.
We had our furnace shut off in the middle of the night. The next morning we called several places and know one would return our calls. Spivey heating and air answered our call and was there quick knowing that we had no heat and having small kids trying to keep them warm. Toby was very informative about what was going on with the furnace. We had to replace the furnace and they got right on it. The next day warm and happy and the price was great. Thanks guys for being so prompt and taking care of me and my family. Highly recommend Spivey heating and air to any one I know.
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