Toby just left from replacing the motor in my AC unit. At first, I didn't think he'd make it to me until Thursday because they were on vacation but he was able to get out to me 3 days early. Then he came toward the beginning of the time slot I was quoted instead of making me wait around for hours. He was even courteous enough to give mea heads-up that he was on his way because I mentioned I have dogs that needed to be put away while he was here He quickly identified the problem, gave me some good education about the system we have (we're new homeowners and I had a lot of questions), and had me back up and running in about an hour and a half. His price was fair and while I hope I don't NEED him again anytime soon, I won't hesitate to call next time because my first experience with this company exceeded expectations.
Spivey took GREAT care of us! Our furnace went out and we placed a call at 8:00 a.m. After a service visit, a diagnosis of the problem AND a trip to purchase a new motor...our furnace was back up and running by noon. That is incredible across the board...Quality! Value! Responsiveness! Punctuality! How about we toss in just great overall and old-fashion customer service. That is what a customer receives from Spivey. Thank You Spivey Heating and Air!
I have done business with Spivey twice so far; once for a furnace repair, once for new furnace installation. On time, personable, professional and fair. Explained what they were doing,showed me the source of the problem and cleaned up when they left. Toby Spivey will get all my business in the future. Highly recommended
Toby has helped me on many occasions over the years with my furnace and AC. He's done everything from replacing my 1970s era AC system to getting the furnace going when a part goes bad. He is prompt, honest, knowledgeable and has fair prices. Very happy to have his help. I highly recommend Spivey Heating and Air.
Spivey Heating & Air responded to my call in a very timely manner and addressed our heating problems when everyone else put us days out on their schedule. We received professional advice and were recommended a replacement system that has far surpassed our expectations at a price that beat the competitors. We recommend Spivey Heating & Air to all of our friends and family when they need prompt professional service.
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