Steve Jones Plumbing LLC
9355 Cincinnati Columbus Rd, West Chester Township, OH 45069, USA
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9355 Cincinnati Columbus Rd, West Chester Township, OH 45069, USA
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I called Steve Jones Plumbing about a water heater issue. He called me back right away and spent some time on the phone telling me what the problem may be. A few days later he promptly arrived at my house, flushed the heater, taught me a few things about how it worked, and saved me from buying a new one. He’s been in the trade for years and isn’t hesitant to share his experience and talents with the customer. Honesty and integrity are rare in todays world, but you’ll find that with Steve.
My family has used Steve Jones Plumbing multiple times. We don't even consider anyone else for our plumbing needs. Steve is a plumber with impeccable intergrity. If he says there is a problem, there is a problem. He fixes it fast and right and doesn't try to up-sell us or get us to have unnecessary work done. Having someone in this field that we can trust is super valuable. We appreciate his work.
Responsive It took a few days to get on the schedule because this team is booked. I WFH so they fit me into the earliest time slot for the work needed to be done. Professional: The guys were out here again to address old water pressure regulator, check accumulator (It was fine despite the fact I installed it), and change out an external spigot. Everything was done incredibly fast even with me bending their ear now and again. So I guess I would also describe them as "patient". :D Previously one of the team worked on both showers to address cartridges gunked up with mineral deposits. Parts/Knowledge The valves and fittings used are all quality brass up to the latest codes. And they know the details of those parts as well as the antiques in the wall. Their knowledge, which is really expected, is still impressive. I like dealing with experts. Repeat business: And when I tear up the master bath and ditch the soaking tub I'll ring then up again. Costs/Value: I don't know what people are expecting in the way of price but you need to pay for professional talent and service. You also pay for the person who can show up with all the right tools and hardware and do a job in 1/10th the time it would take you to botch it, learn from your mistake, clean up all the water, replace soaked drywall, and rent a carpet cleaner to suck the water out of the carpet. You want a handyman to work on your main water line? Go for it. After a lifetime of watching my father do everything on the cheap I know the true cost of "repairs". “There never was a good knife made of bad steel.” - Ben Franklin "There never was a good margarita made from crap tequila" - me
Chose Steve for minor master shower leak instead of one of the “big guys” with vans that advertise on TV. Integrity just like his motto says. Thorough, friendly, no high pressure upselling. Highly recommend.
Steve and Todd are amazing! High quality work and high quality character people is what you get with Steve Jones Plumbing. I've used this company several times and I'm always satisfied with the outcome. I strongly recommend this company.