Steve’s Heating & Cooling
5765 Constitution Dr, Florence, KY 41042, USAAbout Steve’s Heating & Cooling
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5765 Constitution Dr, Florence, KY 41042, USA
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Steve’s Heating & Cooling is good and reliable. Detailed checking of the A/C with clear explanation to me! Recommend with no reservations!
The technician was right on time, Immediately got to work checking out the heating and cooling system. He discovered the coolant was a little low. He cleaned the filter and added a little coolant. The cooling system has been working very well through out our hot and humid summer. When the technician was finished, you couldn’t tell that he had been here. There was no mess to clean up. We were very pleased with the service we received!
We had Steve’s come out to our house because our AC/HVAC system went out on a Saturday when it was over 90° out. We were thankful they were able to send a technician out on short notice on a weekend in the late afternoon, but the technician basically said “I don’t know what’s wrong” then took our money for the service call ($145), said to try replacing the battery in the thermostat, and left. I called back because that didn’t fix the issue, was told I’d be contacted to schedule an appointment for a technician to come back out, but no one ever called me. We ended up going with a competitor, the technician there found right away that our cooling system was almost completely out of refrigerant. Not sure how the first guy even missed that. We felt totally duped when the guy from Steve’s took our money after saying he wasn’t sure what the issue was…that’s totally unprofessional. So glad we found another company to go with who quickly fixed the problem.
Matt was very professional. He was very thorough in what he did.
These guys are great! We struggled for four years with another company that installed an expensive newTrane HVAC system and they could never get it working right. I knew the new thermostat they installed was part of the problem but they refused to believe me. Steve’s came out did some minor adjustments and replaced the crazy programmable thermostat they installed with a standard thermostat as I requested and it has worked great ever since! Thanks Steve’s! We were freezing in winter and sweltering in summer with the other company. Now everything is working well!