We had Steve’s come out to our house because our AC/HVAC system went out on a Saturday when it was over 90° out. We were thankful they were able to send a technician out on short notice on a weekend in the late afternoon, but the technician basically said “I don’t know what’s wrong” then took our money for the service call ($145), said to try replacing the battery in the thermostat, and left. I called back because that didn’t fix the issue, was told I’d be contacted to schedule an appointment for a technician to come back out, but no one ever called me. We ended up going with a competitor, the technician there found right away that our cooling system was almost completely out of refrigerant. Not sure how the first guy even missed that. We felt totally duped when the guy from Steve’s took our money after saying he wasn’t sure what the issue was…that’s totally unprofessional. So glad we found another company to go with who quickly fixed the problem.
These guys are great! We struggled for four years with another company that installed an expensive newTrane HVAC system and they could never get it working right. I knew the new thermostat they installed was part of the problem but they refused to believe me. Steve’s came out did some minor adjustments and replaced the crazy programmable thermostat they installed with a standard thermostat as I requested and it has worked great ever since! Thanks Steve’s! We were freezing in winter and sweltering in summer with the other company. Now everything is working well!
I've had Steve's to our house a couple of times for repairs over the past couple of years and finally had to get a new furnace (it made it 22 years!). They were fantastic through the entire process. There was no pressure sales, only honest assessments of what would be best along with clear explanations of the benefits (or not) and next steps. The two gentlemen that installed our system were fantastic. They arrived on time, were incredibly courteous and it was obvious they take pride in the work they do. Happy to have a new furnace, happy we went with Steve's
I only allow Steve's Heating and Cooling to my house. I love their work and the prices are very reasonable. They work with your schedule to suit you. Great Job. 👍👍
Steve's heating and cooling is the Best! HAD humidifier that would bang like someone hitting the floor...I no longer have that..Heating and cooling company that installed, came 3 times and said they would not return anymore, that it was my house settling...So Steve's heating and cooling has a returning customer...thank u and sleeping at night is great!
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