The Roof Doctor
1128 Ohio Pike, Amelia, OH 45102, USA
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1128 Ohio Pike, Amelia, OH 45102, USA
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For more information on our listings, advertising, coupons, and mailers, please contact us today!
Awful. They came and did my roof inspection and had me sign a contract, and I haven’t heard from them in almost 2 months. I have called numerous times, and can rarely get someone on the phone. Voicemails were never returned. When I did get someone on the phone, she had no information for me and assured me that someone would call me with an update and no one ever did. I would not recommend.
The Roof Doctor did an excellent job on our total roof replacement. I tend to be overly anxious about projects such as these, but Anthony didn’t shy away from going over my questions. He has been responsive from start, to finish, and even beyond the “finish.” It is obvious that this company is going to honor their work and warranties for the long term. I am able to rest easy, knowing that my home is safe and that The Roof Doctor has us “covered!”
I was very happy with Darrell and the prices. When I needed them again for an agreed on price for a re-occurring job, they said it would have to be re-bid. They set up an appointment, cancelled it the day after they was supposed to show up and didn't, reset another appointment, and never showed, never called, nothing. I would not, for any reason, recommend this company. Darrell was apparently the only good thing about them. UPDATE................ The owner has reached out to me and explained the confusion, and has been very adamant about wanting to do what ever is necessary to rectify this situation. LATEST UPDATE.........After meeting with the owner and reviewing the scope of work, he sent out a crew and the job was completed in a very timely and professional manner. I have actually discussed using them on future jobs, and plan to do so. I would recommend them to anyone who ask...
Called to set up for them to do an estimate and the lady was very rude and wanted me to pay her $250 upfront for them to do a bid on doing the roof. Never in my life have I heard of this. We pay you for a bid on you getting a job? Very rude and unprofessional. Edit**** I told you upfront it wasn’t an inspection or anything. I told you that we was going to buy the house and that the USDA loan wanted us to get an estimate for the roof. I did know what I was talking about and what I needed. So yet not only rude but unprofessional and lying. Wow just wow.
I had 3 seperste contractors to come out due to a leak issue. The Roof Doctor was the only one that could diagnose and fix my issue. Turns out it was due to no ice guard under my valleys. Great job guys I am very impressed and satisfied with your company's knowledge. I will be recommending you to friends and family.