I needed a repair on my outside unit and Rectin HVAC was prompt in their response which important due to oncoming inclement weather. After diagnosing the problem and ordering parts it was up and running just in time! Would highly recommend!
What started out as a simple Thermostat issue (switching from old to digital - wiring problem) I scheduled a maintenance call to have someone come over and take a look. Enter John, who figured out the issue right away but had some bad news in regards to the humidifier no longer working and the fan motor belt was about to break. Curious, I asked him to call a sales rep to price me out on replacing this vintage 1940's Williamson monster, that was taking up a great deal of space in the basement. Jerry Class called and was on his way down! Full inspection of the existing furnace, AC, all register's in the house and size of all rooms - will get you a quote by next day, thank you! 3 quotes recv'd on different unit's. However, a couple of days later, my thermostat was buzzing, offline and a weird sound was coming from the fan/motor. Another call to TR and Mike showed up, this time he had even worse news as the motor was on it's way out (it had been 18 yrs since we had a replacement put in) and the motor was no longer available, was hard to find and expensive. Mike also did a full inspection due to the area being very hot and humid and we discovered that the vent to the outside was clogged, thus allowing a backup of carbon monoxide back into the house as well as the humidity level was sky high. Mike took the time to clean out the chimney area for the vent and within 30 minutes, the humidity lifted and the temperature fell. He also ran to the house or shop, and found us a temporary motor to use for a few days or until the install could start. Thank you Mike for taking the extra time and possibly saving our lives with the carbon monoxide issue! Above and Beyond the call of duty!!! This also confirmed the deal to go ahead and replace the furnace and AC. Since the "beast" had to be manually dismantled, we were told ahead of time that we would be without heat for 2 days but they would work fast to get everything going asap, including offering up space heaters for us to use. The install guys (sorry their names escape me) were professional, clean and the communication was excellent. They were very respectful (as my wife works from home) and were very detailed and to the point of running us through the use of the furnace, thermostat and all other things furnace related. I can't recommend Tom Rechtin enough and look forward to doing business with them in the future. thank you! Dave & JoAnn Thompson Bellevue KY
AC went out during the night. Placed a service call at 8:00 am this morning and they were here by 8:30 and had the unit fixed by 9:30. John the service tech guy was very informative and couldn't ask for better results. Highly recommended.
My heat went out and Rechtin’s crew was at my house the next day. The two gentleman that fixed my furnace had my heat working in less than an hour! They even showed me a hack for fixing my furnace if the same problem happens again in the future. The house call was super affordable compared to other places. Can’t recommend them enough!
In August 2011 I purchased a Carrier Infinity Hybrid System from Rechtin. I have never had a contractor do an installation as professionally perfect as this one. These folks went above and beyond to ensure the system was installed to perfection. Since then, Rechtin has performed all the annual inspections and needed repairs (Very little if any). Most of the inspections have been performed by Tim an excellent technician. I'll be sorry to see him go as he is retiring this year (2017). The Carrier system will have to carry-on w/o Tim, but I am certain I'll be in good hands with Rechtin for the life of this unit. I highly recommend Rechtin Heating & Air Conditioning as your lifetime HVAC supplier and contractor. It is mine.
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