Very very fair pricing!! After 4 other quotes, hands down they were the best price. I'm very confident in their pricing, experience and service. Dave and Amy were excellent to work with. They are trustworthy and their customer service tops the charts. I would absolutely recommend tri star to my friends!
Showed up same day I called. Very prompt, courteous, and did not try to sell me anything other than what needed fixed. Rates were lower than 3 other companies I contacted as well and were very reasonable. AC is running great now and only took 30 minutes of my time to meet with service man. Five Stars - Highly Recommend!
I definitely would not recommend this company . I had thought about taking them to small claims court. Our experience with this company was beyond bad. They came to my house 5 times. I had to call after each visit to beg them to come out again because my ac still wasn't working. They not only did not fix it but rigged it. Overcharged the system and was burning up my compressor. Told me to go elsewhere when i called again calling them out on wanting to charge me again for part number 5 to be installed. I found a new company that knows how to fix air conditioners. Difference was unbelievable. First visit too!!! Don't use this company!!!
Mike and Wes from Tri-Star arrived right on time. They had a repair estimate for me within a few minutes with a very fair price. Much less than another local company I considered using. They completed the repair quickly and got us up and running. They were genuine and honest guys. The kind you want to call for all of your HVAC needs. Highly recommended.
The company overcharged for a service and totally misrepresented themselves. We had them out because the heat pump stopped working, they added Freon, charged us $500 and the unit only continued to work for about 5 days. So called them, told us they would add more Freon but not charge. Then when they got here, suddenly developed amnesia. First of all they lie and then they should have checked for a leak before adding 5lbs of Freon. LIARS AND CROOKS! Don’t use them. They are not registered with better business bureau either.
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