Mike and Wes from Tri-Star arrived right on time. They had a repair estimate for me within a few minutes with a very fair price. Much less than another local company I considered using. They completed the repair quickly and got us up and running. They were genuine and honest guys. The kind you want to call for all of your HVAC needs. Highly recommended.
In November of 2012, my furnace started making a strange noise. After several recommendations and hearing good things, I decided to call Tri Star Heating and Cooling. They listen to my concerns, were very understanding and came to my home promptly. After doing an in depth inspection of my furnace. They walked me through their concerns and educated me. We came to a conclusion together a new furnace was in order. They understood my budget concerns and gave me multiple options to help me make the right choice for my home. Once my wife and I made a choice they were prompt on getting the new system installed. Everyone involved in the entire process was knowledgeable, friendly, and hard working. The installation process was very smooth. The individuals that did the install came and worked very efficiently. After the installation was complete, they removed the old furnace and left our home very clean and better than they found it. I can say with 100% certainty, I would recommend this company to family, friends, and anyone looking for a professional company with integrity. Tri Star Heating and Cooling is the best HVAC company in Northern Kentucky in my personal opinion.
I called Tri Star at 7:30am to request a service call for my AC unit and they were able to have two technicians come out within an hour. Mike and Wes were wonderful! They were able to diagnose and fix the issue in less than an hour and get the unit up and running again. I'm impressed with Tri Stars professionalism, knowledge and affordability and will absolutely use them if future and highly recommend them to anyone in need of quality affordable hvac servive.
I live in Union, KY and needed a complete new HVAC system. I called Tri Star because they are a locally owned HVAC Contractor in Northern KY and they were incredible. No pressure and great service. Both of the repairmen/techs that came to my house were very friendly. They had my heat back on in no time and will be finishing the air conditioner soon. I would recommend them to ANYONE in NKY. They also explained the money I would be saving because of the new system and I cannot wait to see the bills!! I'll definitely be reporting back :) 4/14/2014 - I'M BACK - My bills have been lowered by more than 30%!!!! My bill for March 2014 (we had some VERY cold days) was only $140!!! I also received a letter from Duke Energy telling me that I qualified as one of their top energy efficient users. It showed me what level I was at and where I am at now. I did not expect this but it just proves how awesome my new system is. I cannot thank Tri Star Heating and Cooling enough! 1/13/2016 - I just had to say - AGAIN - that every time they come for regular service they are quick and easy to work with. I continue to remain among the most efficient houses in my neighborhood and I love being able to change my home temp from my iPhone!!! Thank you Tri-Star!!!
I have been using Tri Star (Dave Chapman) for my home and business for at least twenty years now, and I can't say enough about the wonderful service I have received. Any time he has done work at my business, he always accurately diagnoses the problem and makes the repairs without disrupting business. He is always sure to maintain a clean working area, too. When he recently had to replace duct work, he made sure that the area he was working and was cleaned up before moving on to the next area. Tri Star has helped avoid very serious problems with furnaces at my residence and at my rental properties by observing and asking questions about all the equipment they see even when they were there for other reasons. They also took the time so show me how to keep my equipment lasting longer. Things such as oiling the motor on my boiler system once a month. I applaud Tri State Heating & Cooling for doing an excellent job in both residential and commercial settings. I highly recommend that you call Tri State for your heating and cooling needs.
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