Wingate Heating Cooling Plumbing & Electrical

11860 Kemper Springs Dr, Cincinnati, OH 45240, USA

About Wingate Heating Cooling Plumbing & Electrical

4.9 / 5

from reviews

Is this your business?

    Rick W.
    -
    February 21, 2024

    Wingate was incredible to work with. Replaced the entire roof on our house and detached garage due to wind damage. Excellent communication from start to finish. Did what they said they were going to do when they said they were going to do it. Followed up after the work was completed to make sure all was well. Would not hesitate to refer Wingate to anyone!

    Justin Hunt
    -
    March 24, 2024

    Wingate Mechanical has never failed me. They are my first call every time I have an issue. The start of February 2024, cold weather, our furnace quit working around 9pm at night. We have a family of six including young children. A phone call was made, and Wingate had a technician out at our house within an hour. Ty H. arrived and diagnosed the problem and wow our furnace was no good. He made a couple calls and was able to get Project Manager Aaron Faughn out to my house the next day to discuss options. Aaron listened to our needs and was knowledgeable and explained the process clearly. He had an install team at the house the next day to get new furnace installed and working so we had heat. Seth N. and Justin E. did a fantastic job installing the furnace and getting our heat back working. They explained everything very well. I am always very pleased with Wingate Mechanical, and they are always my first call!!!

    Kelly Maupin
    -
    January 12, 2024

    I reached Wingate after several other companies were unable to help us today or even within the next week. One place even told us they weren’t even taking on new customers! The gentleman who answered the phone was positive, upbeat, professional and very helpful. He was able to get a tech out for our issue in about an hour. The service tech was also very pleasant to talk to and clearly explained what was going on and how he could resolve our issue. As a business owner I appreciate the extra effort Wingate puts forth at every step of their process with customers. It truly pays off and I will absolutely recommend them to anyone I need of their services. Thank you!

    Lynita Davenport
    -
    January 18, 2024

    I am extremely impressed with the service I received from Wingate Heating, Cooling and Plumbing. Technician Ty Hendricks was dispatched to resolve my furnace issue on one of the coldest days we have had this season. He was extraordinarily pleasant and professional. I received a call from the Wingate office within minutes of requesting a quote via Angie's List to set my appointment time. It was a great relief to be assured that a tech would be sent that very day. A text message came through with a picture of Ty and I received a voicemail message from the technician advising me of his ETA. While the tech was in my home I also received a call from Chris the owner of Wingate. Ty checked out the furnace and before making any repairs brought me pictures from his inspection and explained what I was looking at. My furnace is original to my condo and it needed a couple of parts to operate efficiently. Ty explained my options clearly and without pressure and then was able to make the repairs during that same visit. He also provided information regarding a program that Wingate offers at a very reasonable cost which will include two visits a year and discounts on service. The program also gives me priority in the scheduling queue. The service visit cost was also reasonable and when it was all said and done my charge for the day was less than $700 which included the service visit as well as the program and the parts and labor involved. I cannot think Wingate enough for the way they run their business. As well their technician Ty Hendricks is to be commended. My furnace was up and running within just a few hours of my quote request. My condo really never had the opportunity to get cold before the furnace had been inspected and repaired. I highly recommend Wingate Heating, Cooling and Plumbing should you require service.

    Harry Teetz
    -
    February 23, 2024

    Following a storm that impacted neighbors we thought it best to have our roof inspected and contacted Wingate. Matt Alexander came to our home and did find damage. We contacted our insurance company who confirmed the damage that Matt found. Matt was very helpful throughout the entire process with the insurance company. Once we had the OK from the insurance company Matt helped us through the process of selecting materials and assisted with interaction of the scheduling through Wingate. Emily from Wingate along with Matt are were great communicators. Both are responsive to our calls and give us answers to questions. On the day prior to the scheduled install, Matt set up protective netting around the house. On the day of install additional ground covering around the house was installed by the crew. Matt was on-site throughout the day during the install and interacted with the crew. After install, prior to the crew leaving, Matt reviewed the project, removed the protective netting he installed and the hard working install crew cleaned up the yard and removed their ground covering. The next day, Matt came back to pick up some left over materials, checked out the install from the ground and the roof top. Emily sent us the warranty information and took care of filing the paperwork with our insurance company. Our thanks to everyone involved.

    Wingate Heating Cooling Plumbing & Electrical

    Our Address

    11860 Kemper Springs Dr, Cincinnati, OH 45240, USA

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