Wingate Heating Cooling Plumbing & Electrical
11860 Kemper Springs Dr, Cincinnati, OH 45240, USAAbout Wingate Heating Cooling Plumbing & Electrical
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11860 Kemper Springs Dr, Cincinnati, OH 45240, USA
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Wingate Heating, Cooling, Plumbing, and Roofing were awesome! They were respectful and professional in replacing my furnace's heat exchanger. Not only did they replace it, they made sure my gas furnace is running more efficiently by adding air duct work as performed by Ty, Robby and Johnny. They did a fantastic job! Most of all, they cleaned up after themselves and kindly answered all my questions. Ty was awesome with explaining to me as a new home buyer how to operate the furnace, water heater, and AC along with giving me tips to make sure they are running efficiently. I was very impressed with this service especially since I'm Deaf, they made sure I understood everything they were saying with respect and professionalism. I highly recommend this company!!
From start to finish we could not have been more impressed with Wingate! We recently purchased a home and knew we were on borrowed time with our a/c and furnace system. When we went to use our a/c system and it didn’t work we made the call to Wingate. They were able to have our technician, Ty, come out within an hour. Ty was awesome and thorough. He made sure to have a complete understanding of our system and identify the problem areas. When the repairs seemed too costly and not worth the investment, he immediately connected us with Aaron (the sales representative) to meet with us and go over our options. When we met with Aaron, he walked through our house to make sure he had a clear picture of our system prior to explaining our options. The new system packages had several options and opportunities to customize our system and allowed us to meet our price point with ease. The install technician was Justin and team (we were not home so I apologize for not naming everyone who worked so hard to install). They worked diligently to install our new system with care. I can’t speak highly enough of the professionalism the Wingate team showed. It is said that you get what you paid for. I have to disagree, the five star care we received is far beyond what we paid for! Well done Wingate!!!
We have used Wingate for our HVAC and plumbing. When you call, you get friendly service. The technicians call before coming out, they are on time, and so professional. They explain everything they are doing and are so friendly. I have never felt talked down to or pressured into a service. We will continue to use Wingate when issues arise and highly recommend to anyone needing service
I gotta say I’m very happy with my new roof install by Wingate. Matthew was very helpful in our decision making on what best suited our needs. He made it manageable dealing with insurance and making sure he was keeping our best interest in mind while doing so. His crew did a wonderful job and the roof was a one day install which was very nice!
From the first phone call, we were so impressed with Wingate and their professionalism and friendliness. Making such a big decision about replacing our AC and furnace was initially intimidating, but Aaron was patient and took the time needed to help explain our options and answer all of our questions. The installation team was on time, professional, and quick! Responsiveness is a big deal for us, and we never were left waiting for an answer from any part of the Wingate team. Their attention to detail and care of the customer are evident, and we are so very pleased with our entire experience! Thank you!!