Paid the $90 service fee for tech to literally drive to my house and take my credit card. Didn’t offer any solution but to charge more for a service that wouldn’t be provided until NEXT WEEK. Literally don’t understand how they even felt okay taking money from me after he told me “i physically cannot do any repair” .... make this make sense.
Trey came in quickly made the repair. Was very knowledgeable and when over my options
Good communication; on time arrival; technically competent; job well done!
Ok just an awesome company. I am 47 years old and have had many dealings with many companies and I have to say Zimmer Heating and Cooling is top notch. Chris Tucker my sales rep did an outstanding job. The install team did an outstanding job. We even had a maintenance issue with our existing system they fixed. Everyone we have encountered has been above bar. You guys have something that is lost to most of the rest of the world. Customer service and Customer satisfaction the first time. The owners and employees should be very proud of your company and the work you do.
I have been with Zimmer for 30+ years and have never been disappointed in any of their staff, workmanship and professionalism. This company may not be the 'cheapest', but they are the best and most reliable at providing superior services.
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