Zimmer Heating and Cooling did a great job of installing a new boiler in my home. The owner came out and personally inspected the job and met with us to show us how to work the system. I recommend Zimmer Heating and Cooling for all HVAC needs. I’m very satisfied with their work and service.
If I could get up on our roof, I would shout at the top of my lungs… I love Zimmer!!! Every single time these guys have come to our house, they have been kind, honest, patient, professional, shown common sense, and are always there when we need them. (Over 100 degrees in our attic crawl space, and these guys are troopers!) From the wonderful lady who schedules them to get to us ASAP, to Paul and Steve who came out today (Yes, two HVAC guys came to our house in the same day. They worked in tandem, like a true team!) They explain everything so well, and you just know they know what they are doing… Complete transparency and never a hard sell… just honesty! So totally refreshing!! One more thing… Yesterday I lost a very expensive pendant in the fins on the top of our AC unit outside. It snapped off my neck, and disappeared into the housing. After Paul had finished fixing our AC issue, I mentioned losing my pendant. He opened up the housing, dug through the wet leaves, and found it for me!! I couldn’t believe he was so sweet, I couldn’t thank him enough! Now, that is service!! I am a Zimmer customer for LIFE!! Thanks again Zimmer!! You all rock!!!
Never called me back, I needed my AC unit replaced fast and my neighbor recommended Zimmer. They said a sales rep.would call me but 24 hours later was too slow for me. By the time he called Air Serv was at my house installing on a Friday afternoon.
Did your last HVAC service provider take you for a ride? Are you feeling very skeptical about something an AC technician told you and suspect they're ripping you off? Are you tired of unprofessional HVAC "specialists" pressuring you into purchasing things you don’t need? Just call Zimmer. They will actually help you and not try to take you for all its worth. Such a relief. It’s that simple.
Ok just an awesome company. I am 47 years old and have had many dealings with many companies and I have to say Zimmer Heating and Cooling is top notch. Chris Tucker my sales rep did an outstanding job. The install team did an outstanding job. We even had a maintenance issue with our existing system they fixed. Everyone we have encountered has been above bar. You guys have something that is lost to most of the rest of the world. Customer service and Customer satisfaction the first time. The owners and employees should be very proud of your company and the work you do.
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