They are absolutely fabulous!! A God send. Friendly, helpful, attentive, thorough, quality. I can’t say enough good about them. Every single person - from plumbers to office staff to the owner - was fantastic. Highly, highly recommend.
Its hard to trust contractors with so many big name companies trying to get rich on homeowners. Zins has earned our trust. They are willing to quote approaches that other companies won't to fix our 120 year old home plumbing woes and have consistently executed at it below budget. Good, trustworthy and talented people.
Called to get a quote for replacing an emergency shutoff valve that was incorrectly installed when before I purchased my home. When I called, Hollie was courteous and professional in getting me an accurate quote for service, and she had my plumber Ed out within a few days. Repair took just a few minutes, and final price even was lower than the original quoted cost.
After moving into a new house, we immediately had several plumbing issues. Zin's came recommended to me by my real estate agent (one of the best in the city, so I definitely trust her recommendations for stuff like this). So far I have been dealing with Mike on site and Holly over the phone... Both have been incredibly delightful, knowledgeable, and helpful in getting my situation figured out. I had taken a while to follow up on some things, but Mike took a moment out of his own day to check up on me and see if there was anything else I needed for them to do, or if I needed any other support with my issues... I feel like follow-up calls like this are almost non-existent these days and I really appreciated the detailed service. Will be calling them again in the future for sure.
Very professional. Gentleman was very informative. Recommendations for their service to anyone
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