Jim was very kind and came to assess the job. The whole crew that came out to do the job were kind, informative, and professional. They diagnosed an issue with my main shower that others could not detect and I have been able to use my shower with the drain repair without issue 🙏. They also repiped my basement plumbing quickly and efficiently. Would 110%recommend!
Had some issues with our commercial building. Zins has been out a couple times, and have been amazing to work with. Definitely get the job done, and working with the city to get issues resolved with the street main line.
KUDOS to Ron Zin. Ron, the owner and head plumber came to my house on a Saturday, at literally a moment's notice, and resolved a difficult sewer clean-out challange that I had had been struggling to fix myself for hours, with a rented auger (it's a stinky job). Ron knew just what to do, and got it fixed within 30-40 minutes. Not only is Ron a resposive and highly skilled plumber, he's a super nice and friendly guy. He even helped me move my rental equipment back upstairs to my car, then he threw in a free canister of emzyme treatment to prevent the blockage problem from happening again. THANK YOU RON ZIN: I love the way you do business!
I had to replace my stack leading from my second story bathroom, the project was estimated to last 3-3-1/2 days. The project was completed in 3. Every person I spoke to at Zin's was professional, competent and an absolute pleasure to work with. I am most certainly a life long customer now.
Let's set the scene. In the trials and tribulations of everyday life, working hard to put food on the table and keeping a roof over our head, an unfortunate appliance decides to breath its last breath. Our gas dryer from the 90's says good bye. Making the tough, and unplanned, decision to purchase a new dryer, I head on down to our local big box retailer. We'll call it Blowe's. I shop the selection of available dryers and decide to go ahead with a modest Whirlpool dryer. Purchasing was a breeze. Scheduled delivery AND installation for two days later. Process felt simple and efficient (hint this is foreshadowing that we're gonna hit some roadblocks). I knew going into this adventure that the trick would be getting it down into our narrow basement corridor. Dad and I were able to get a washer through the narrow passage a year earlier, so I knew it was possible. The day comes. The dryer arrives. Blowes' independent contractors get the dryer to the top of the basement steps. Try to walk it down. SMH, as the kids say. Doesn't work. They then proceed to say they cannot finish the delivery due to liability; either I refuse the dryer and they take it back or I can do it myself. BLIND RAGE ENSUES....Told them to leave it. My sweet mother (54!), bless her heart, comes over to assist in getting the dryer into the basement. Put it on the dolly. Lower it down into the corridor and roll into the basement. Took 2 minutes. One step closer to the finish line. With my head slightly more clear, I got to solving the problem of hooking up the gas dryer. Gas is something I leave to the professionals (and dairy). I recall in our local area seeing the large Zins sign and hearing wonderful things about their service. I reach out. Hollie answered... BOOM. Yes, they do gas hookups. BOOM. Yes, they can be at my home today. Technician Kevin arrived a few hours later, he was professional and personable, hooked up the machine and made sure the dryer was level! I couldn't ask for a better service. A tale as old as time: the small business fixes Blowe's issue (or something like that). It was a day wrought with anger and disappointment only to be saved by Zins Plumbing. In all seriousness (if you've made it this far), the professionalism and service were top notch. Kevin and Hollie made my day. Bottom Line: Zins Plumbing will be my first call for all my plumbing issues, and they should be yours too.
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